US Bank / Downey Savings

 

 

Website:

http://www.usbank.com

E-mail:

hamp176@usbank.com

Does this servicer participate in HAMP?    Yes
Does this servicer participate in 2MP?    No

The above information means that this particular company is one who actively participates in HAMP. Even if the servicer does not participate, all mortgage companies with loans owned by Fannie Mae and Freddie Mac are required to participate in HAMP. Visit the Freddie Mac or Fannie Mae Loan Look Up Tool to determine if your loan is held by Fannie Mae or Freddie Mac. However, I believe that you can only get a 2MP modification if both the servicer and investor participate.

Your loan may also be associated with MERS (or Mortgage Electronic Registration Systems). Visit the MERS web site to confirm if your loan is a "MERS" loan.

 

Mailing Address:

Notes:

P.O. Box 20005
Owensboro, KY 42304-0005


US Bank has two different Offices that handle accounts. One is in Cincinnati, OH and the other is in Portland, OR. The only way to find out which office handles the loan is to call US Bank.

Fax Numbers Report an Error
216-475-7329
216-475-8587 Authorization (Cincinnati Office Attn: Customer Research)
503-401-5640 Authorization (Portland Office - Attn: Research)
866-746-4104 Bankruptcy (Downey Savings Originated)
503-401-5641 Collections (Portland Office)
866-350-5156 Loan Modifications (Cincinnati Office - Attn: Colleen)
866-746-5237 Loan Modifications (Downey Savings Originated)
503-401-8887 Loan Modifications (Portland Office)

Phone Numbers

 

 

Report an Error
800-365-7772 Collections (Cincinnati Office)
800-872-2625 5am - 8:57pm Collections (Portland Office)
800-344-5015 Customer Service (Cincinnati Office)
800-240-7890 Customer Service (Portland Office)
800-824-6902 Downey Savings (Customer Service)
800-337-1193 Loan Modifications
888-456-2622 Loan Modifications (Cincinatti Office - Consumer Finance)
877-848-6989 Loan Modifications (Home Equity)
888-780-3997 Loan Modifications (Portland Office)