SunTrust Mortgage

 

 

Website:

http://www.suntrustmortgage.com

Does this servicer participate in HAMP?    No
Does this servicer participate in 2MP?    No

The above information means that this particular company is one who actively participates in HAMP. Even if the servicer does not participate, all mortgage companies with loans owned by Fannie Mae and Freddie Mac are required to participate in HAMP. Visit the Freddie Mac or Fannie Mae Loan Look Up Tool to determine if your loan is held by Fannie Mae or Freddie Mac. However, I believe that you can only get a 2MP modification if both the servicer and investor participate.

Your loan may also be associated with MERS (or Mortgage Electronic Registration Systems). Visit the MERS web site to confirm if your loan is a "MERS" loan.

 

Fax Numbers Report an Error
804-675-9636 Authorization
804-291-0134 Collections
804-675-7399 Loan Modifications (Attn: Loss Mitigation)
804-745-8115 Loan Modifications (Fannie Mae - HAMP)

Phone Numbers

 

 

Report an Error
800-443-1032 xt.3 Collections
800-634-7928 Customer Service
800-634-7928 option 5 xt. 58791 Loan Modifications
804-291-0341 M-Th / 404-813-5612 F Office of the CEO