Capital One

 

 

Website:

http://www.capitalone.com/home-loans/

Does this servicer participate in HAMP?    No
Does this servicer participate in 2MP?    No

The above information means that this particular company is one who actively participates in HAMP. Even if the servicer does not participate, all mortgage companies with loans owned by Fannie Mae and Freddie Mac are required to participate in HAMP. Visit the Freddie Mac or Fannie Mae Loan Look Up Tool to determine if your loan is held by Fannie Mae or Freddie Mac. However, I believe that you can only get a 2MP modification if both the servicer and investor participate.

Your loan may also be associated with MERS (or Mortgage Electronic Registration Systems). Visit the MERS web site to confirm if your loan is a "MERS" loan.

 

Mailing Address:

 

Payments and Correspondence

Chevy Chase Mortgage
7501 Wisconsin Avenue
West Tower; 6th floor
Bethesda, MD 20814


Loss Mitigation
7933 Preston Road Building 1, 2nd floor
Plano, Texas 75024


 
Fax Numbers Report an Error
866-748-9646 Third Party Authorization

Phone Numbers

 

 

Report an Error
888-497-6278 Customer Service
877-230-8516 Loss Mitigation