Does this servicer participate in HAMP?
Yes
Does this servicer participate in 2MP?
Yes
The above information means that this particular company is one who actively participates in HAMP. Even if the servicer does not participate, all mortgage companies with loans owned by Fannie Mae and Freddie Mac are required to participate in HAMP. Visit the Freddie Mac or Fannie Mae Loan Look Up Tool to determine if your loan is held by Fannie Mae or Freddie Mac. However, I believe that you can only get a 2MP modification if both the servicer and investor participate.
Your loan may also be associated with MERS (or Mortgage Electronic Registration Systems). Visit the MERS web site to confirm if your loan is a "MERS" loan.
Wachovia Bank, NA 1000 Blue Gentian Road Suite 300
Eagan MN 55121
Wachovia (World Savings Originated) will not accept any authorization forms that are not their own. You will need to include a copy of Borrower's Drivers License and a passcode (or else they ask you for all sorts of information about the loan).
Wachovia loans have 9 digits and usually begin with a 0.
Fax Numbers
Report an Error
210-509-1174
Authorization - Worlds Savings Originated
866-222-5116
Home Equity Line of Credit
704-427-7515
Home Equity Line of Credit
704-427-9989
Home Equity Line of Credit - Business/Prime
866-729-9592
Loan Modifications
866-260-3962
Loan Modifications
800-313-0892
Loan Modifications - Worlds Savings Originated
Phone Numbers
Report an Error
866-259-7728
Bankruptcy
888-345-1335
Customer Service
800-347-1131
Customer Service (Consumer Home Equity Line of Credit) Home Equity Loans begin with 322 or 3201, 15
800-249-3869
Customer Service (Home Equity Line of Credit) Home Equity Loans begin with 322 or 3201, 15 digits lo