HSBC - Beneficial/HSBC Mortgage Services





Does this servicer participate in HAMP?    No
Does this servicer participate in 2MP?    No

The above information means that this particular company is one who actively participates in HAMP. Even if the servicer does not participate, all mortgage companies with loans owned by Fannie Mae and Freddie Mac are required to participate in HAMP. Visit the Freddie Mac or Fannie Mae Loan Look Up Tool to determine if your loan is held by Fannie Mae or Freddie Mac. However, I believe that you can only get a 2MP modification if both the servicer and investor participate.

Your loan may also be associated with MERS (or Mortgage Electronic Registration Systems). Visit the MERS web site to confirm if your loan is a "MERS" loan.





HSBC has two different mortgage subsidiaries: HSBC Mortgage Services and HSBC Mortgage Corporation. Beneficial/HFC is a part of HSBC Mortgage Services. You should fax authorization to both, call both and then make note on your file which company handles your client's account.

Fax Numbers Report an Error
866-779-2149 Authorization (Bankruptcy ? - please let me know)
888-617-0999 Loan Modifications
888-629-8590 Loan Modifications (3rd party)
813-571-8647 Unallocated Fax Number

Phone Numbers



Report an Error
877-829-6944 Bankruptcy
800-958-2540 Collections
800-477-0432 Customer Service
800-340-7505 8-5 CST Loan Modifications
800-333-5848 Short Sale Dept.
800-348-4712 Short Sale/Deed-in-Lieu


HSBC Financial Form



If you see any other mistake or there is a new number you would like me to add, please let me know.
(This will allow you to contact, not your lending instituition.)