PennyMac Loan Services, LLC




Does this servicer participate in HAMP?    Yes
Does this servicer participate in 2MP?    Yes

The above information means that this particular company is one who actively participates in HAMP. Even if the servicer does not participate, all mortgage companies with loans owned by Fannie Mae and Freddie Mac are required to participate in HAMP. Visit the Freddie Mac or Fannie Mae Loan Look Up Tool to determine if your loan is held by Fannie Mae or Freddie Mac. However, I believe that you can only get a 2MP modification if both the servicer and investor participate.

Your loan may also be associated with MERS (or Mortgage Electronic Registration Systems). Visit the MERS web site to confirm if your loan is a "MERS" loan.


Mailing Address:


Making Loan Payments
PennyMac Loan Services
P.O. Box 30597
Los Angeles, CA 90030-6011

General Correspondence
PennyMac Loan Services
P.O. Box 514387
Los Angeles, CA 90051-4387

PennyMac will do HARP loans for non-customers. The largest lenders (BofA, Chase, and Wells) will not do this.

Fax Numbers Report an Error
866-577-7205 Authorization

Phone Numbers



Report an Error
866-545-9070 Collections
866-601-3518 Customer Service
866-549-3583 7am-6pm PST M-F, 9am-1pm Sat. Refinance / New Home Loan