IndyMac (OneWest Bank)

 

 

Website:

https://www.indymacmortgageservices.com

Does this servicer participate in HAMP?    No
Does this servicer participate in 2MP?    Yes

The above information means that this particular company is one who actively participates in HAMP. Even if the servicer does not participate, all mortgage companies with loans owned by Fannie Mae and Freddie Mac are required to participate in HAMP. Visit the Freddie Mac or Fannie Mae Loan Look Up Tool to determine if your loan is held by Fannie Mae or Freddie Mac. However, I believe that you can only get a 2MP modification if both the servicer and investor participate.

Your loan may also be associated with MERS (or Mortgage Electronic Registration Systems). Visit the MERS web site to confirm if your loan is a "MERS" loan.

 

Mailing Address:

Notes:

Indymac - 1, 2900 Esperanza Crossing
Austin, TX 78758


IndyMac rarely will postpone sale dates. Borrower beware.

IndyMac is notorious for inputting the wrong income/expenses into their system. When you call them for a status update, be sure to verify that they have the right financial information.

Fax Numbers Report an Error
269-353-2474 Authorization
866-204-6696 Bankruptcy
866-235-2366 Loan Modifications (after sent to Underwriting)
866-435-7643 Loan Modifications (before sent to Underwriting)

Phone Numbers

 

 

Report an Error
877-736-5556 Customer Service
800-880-6813 HELOC Collections
800-781-7399 Loan Modifications
877-908-4357 Loan Resolutions (Foreclosures/Short Sales)
888-833-9974 Refinance

Documents

 

4506-T

Indymac Financial Packet

If you would like to get the latest documents, please check here.